CHECK PROBLEM FAQ’s
Disbursements communicates with the respective banks regarding orders for stop payments on University-issued checks, check cashing confirmations and reissuance of checks as required.
If I’m expecting a check and haven’t received it, who should I contact?
Wayne State University
Disbursements
5700 Cass Ave., Ste 4100
Detroit, MI 48202
or Phone: 313-577-3661
Who can request a stop payment on a check?
The payee/vendor or department that made the original payment request can ask for a stop payment.The Department must submit the request in writing; via memo or email.
When can a stop payment be placed on a check?
To avoid the situation whereby the check is subsequently received after a stop payment is requested, we typically recommend the payee complete an affidavit for a stop payment no sooner than 10 days (22 days internationally) after the check date.
What form of personal identification (ID) is required?
Please bring two forms of ID (e.g. WSU One Card, Passport, State ID or Driver License).
What should I do if I have a Stale Dated or Damaged Check?
You should present the damaged check with your affidavit requesting the check to be reissued.
What if I am out of State and didn’t receive my check?
In addition to the online form noted, Disbursements can fax or email the payee an affidavit to be completed, notarized and returned to Disbursements requesting the check to be reissued.
How long does it take to reissue a check?
After Disbursements has received all the required paper work, the payee can expect the check to be reissued in 5 to 7 business days.