When an account becomes delinquent, the University takes collection steps. If the student is an employee or has other sums due from the University, the amount due is deducted from a pay or other check. In other cases the first step is to place a “hold” on the student's record thus preventing further registration and the issuance of transcripts and diplomas.
The Student Accounts Receivable Department then makes efforts to contact the student and to reach an agreement on a payment schedule. If this effort fails, the account is then turned over to an outside collection agency which charges a percentage of what they collect as a collection fee. Finally, the unpaid accounts are turned over to an outside attorney for the appropriate collection action through the court. The “hold” on the student record will remain in effect until the past due balance and collection costs are paid in full. Students are encouraged to pay all accounts as promptly as possible and thus avoid collection and litigation costs.
To authorize payment of non-automatic fees complete a Title IV Authorization form. This will prevent financial “holds” and expedite financial aid checks.